Alberta RCMP Adds New Provincial Phone Line for Non-emergencies

Individuals in Alberta are able to make non-emergency police reports by calling 310‑RCMP, or 310‑7267.

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Individuals in Alberta are able to make non-emergency police reports by calling 310‑RCMP, or 310‑7267. The new function is designed to streamline the crime reporting process, optimize early stages of investigations and reduce unnecessary calls to 911.

“310-RCMP was created to help eliminate confusion about which detachment someone should call if they experience a non-emergency. Non-emergencies often require a police response, but not necessarily an immediate police attendance.” says Chris Spence, Director of the Alberta RCMP Operational Communication Centre. “We encourage people to report non-emergencies, as this helps us focus frontline efforts on high-priority calls and deploy resources in areas that need it most.”  

310-RCMP calls are directed to the Alberta Operational Communication Centre who then dispatch non-emergency calls in the order of their priority. These calls will receive a police response.  

Long-distance charges do not apply, and no area code prefix is required. The number is accessible to all Albertans within the province with a phone line or an active mobile phone with a cellular signal.  

Non-emergencies:  

  • Do not pose an immediate or potential threat to life or public safety.
  • Include crimes that have already taken place but not currently in progress.  
  • Often do not require police attendance, but do require police response.  

Examples include but are not limited to:  

  • Minor motor vehicle collisions.  
  • Break and enters that already took place.  
  • Scams in which money or personal information was not transferred or provided.  
  • Lost property.  
  • Property damage under $5,000.  
  • Theft under $5,000.  

While these types of reports are important, they are not an emergency.  

Ways to report non-emergencies: 

  • Call 310‑RCMP (7267)  
  • Download the Alberta RCMP app through Apple or Google Play.
  • Visit www.rcmp-grc.gc.ca/ab and select Online Crime Reporting under quick links.