Arc is the name of the Edmonton region's smart fare product. It symbolizes creating a path between two points - much like how transit connects us to vital services, supports and each other.
It is an account-based electronic fare payment system that will make paying for transit easier and more convenient in the greater Edmonton region. Transit users in Edmonton, St. Albert, Strathcona County, Fort Saskatchewan, Leduc, Spruce Grove and Beaumont will all benefit from the same transit payment system when the program launches this fall for select fare groups.
The system includes an Arc card that can be tapped when entering and exiting buses and the LRT on all 7 participating transit systems. With Arc, money is stored on a secure online account, not on the card. Specific program details on how Arc will work for different fare groups and individual customers will be available in late summer on a new website - myArc.ca. Also, there will be a new Arc call centre to answer individual questions. Only high level program information is available through 311 and regional transit customer service agents. For further details, including how the system works and new passes/ticket options, please visit edmonton.ca/smartfare
Starting January 1, 2022, a select group of regular adult fare riders will be the first group of riders to use the Arc system as part of the pilot. They will put money into an online Arc account that is linked to the Arc card, and then they tap on/tap off buses and LRT stations as they ride anywhere in all 7 participating regions.
At this time, unless you are a part of the Arc pilot group, all other riders can continue to pay for transit with monthly passes, paper tickets or cash.