What Do I Do & What Does it Mean When I Receive a Coloured Tag on My Door?

Green Tag

If you receive a green tag (PDF) on your door and it is from the Operations Facility, this means we need to gain access into your home to carry out repairs to the water meter. Failure to contact the Operations Facility may result in having your water disconnected.

Orange Tag

If you receive an orange tag (PDF) on your door and it is from the Utilities Services Department, this means your water will be disconnected on the date indicated on the tag unless you contact the Utilities Services Department.

The Operation Facility's phone number is 780-929-4300.