Why wasn’t my cart emptied on collection day?

The most common reason for carts not being emptied was they were not at the curb by 7 a.m. Other common reasons include that carts were left in the wrong place for pickup, waste was put in the organics (green) cart, cart lids were not fully closed or a vehicle was parked too close to the cart. The trucks require 1 m around your cart to be free from bags, parked cars, etc. 

If you believe you followed correct procedures, call the City of Beaumont at 780-929-4306 within two business days of the missed collection to inquire.

Show All Answers

1. What can residents do to increase composting and recycling?
2. Why wasn’t my cart emptied on collection day?
3. What do I do with extra yard waste?
4. Diapers use up space in my grey waste cart. What can I do?
5. I have a new home in Beaumont, how do I get carts?
6. How often are green carts emptied?
7. Does the City of Beaumont provide kitchen organics bins?