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1. What qualifications do Child Minding staff have?

All child minding staff have an RCMP Vulnerable Sector Check, Child Intervention Check, and Standard First Aid certification. 

2. What are your childcare ratios?

Child Mind follows, as a base, the Province of Alberta’s Child Care Licensing Act Child Care Licensing Regulation’s ratios. Each infant less than 20 months old counts as 2 children when counting ratios. Each child above 20 months counts as 1. Each staff member can work within a ratio of 1:6. 

3. How does someone buy a punch pass?

Punch passes can be purchased from Guest Services at the BSRC. 

4. What is the check-in process?

Check-in occurs in the Child Minding room. A New Child Intake will need to be filled out for new participants. 

5. Can I bring food?

Yes, nut free snacks are allowed.

6. Do I need to stay in BSRC building?

Yes, Parents/Guardians must remain in the BSRC facility while their child is in Child Minding.

7. Is Child Mind included with a membership?

No, Child Mind is not included in the membership. To use the service a Punch Pass or hourly Drop-In fee must be purchased. 

8. What ages can go to Child Mind?

Child Mind admissible children ages are 6 months – 7 years. 

9. Do I need to pre-register?

No, you do not need to pre-register for the service. With the purchase of a Child Minding punch pass, parents and guardians can pre-book child care services in advance. Pre-bookings are only offered to those with Child Minding punch-passes (not drop-in users). Drop-In time slots will be available on a first-come, first-serve basis. Please call 780.328.9928 to pre-book child care services. 

10. What items do I need to bring?

Children must wear indoor shoes in the play area. All personal items including water bottles and spare clothing must be clearly labelled. 

11. What are the hours of operation for Child Mind?

Operational hours: 

Monday: 8:15 a.m. – 12:15 p.m. and 4:15 p.m. – 7:15 p.m.
Tuesday: 8:15 a.m. – 12:15 p.m. and 4:15 p.m. – 7:15 p.m.
Wednesday: 8:15 a.m. – 12:15 p.m. and 4:15 p.m. – 7:15 p.m.
Thursday: 8:15 a.m. – 12:15 a.m. and 4:15 p.m. – 7:15 p.m.
Friday: 8:15 a.m. – 12:15 p.m.
Saturday: 8:00 a.m. – 11:30 a.m.
Sunday: Closed
Holidays: 9:15 a.m. – 12:15 p.m. and 4:00 p.m. – 7:00 p.m.