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1. How do I setup Utility Services in Beaumont?

Read about how to set up your utility service on our setup page. 

setup page.

2. I will be renting my home can the utility account be in my renter’s name?

No. The account has to remain under the homeowner’s name, as stated in the Utility Bylaw 689-08. The homeowner has the option of having 2 copies of the utility bill mailed, 1 to themselves and 1 to the tenant. It is the homeowner’s responsibility to contact Beaumont's Administration Office to set up the utility bill to go to both the homeowner and tenant.

You can also call the Utility Department for more details 780-929-1351 or print the Water and Sewer Application (PDF). 

Water and Sewer Application (PDF).

3. What if my utility bill is higher than normal?

Beaumont sends out utility bills in
- January
- March
- May
- July
- September
- November

The utility bill covers the previous two month period. For example, your July bill is for water used in May and June. In 2016, May and June had hot, dry periods so you can expect your consumption to be higher. July has been a wet month and if this continues in August, your September bill should show lower consumption. Be sure to compare your current bill to last year’s bill. In most cases the usage will be similar. Consumption is generally much higher in May and June compared to March and April, so it is more accurate to compare the current bill to last year’s bill.

If your bill says you have a constant leak, this means that for at least some days, your meter never stopped running. Normally the meter will stop when everyone is asleep and water is no longer being consumed. To check for a leak, turn off all water sources, take a flashlight and shine it on your meter. If all water is turned off, and the meter is still running, then you have a leak somewhere in your house or on your property.

After following these steps, and if you still believe your utility bill is not accurate, please call us at 780-929-8782.

Find additional tips on reducing consumption on our Reduce Water Consumption page.

4. What are my payment options?

You can make your payment:

- At most financial Institutions

- Online or telephone banking

- Utility pre-authorized payment plan

- In person at the Beaumont's Administration Office or drop box

- Mail to:

City of Beaumont

5600 49 Street

Beaumont AB T4X 1A1

For more details on how to make a payment, view

Rates and Payment Options.

5. What do I do and what does it mean when I receive a coloured tag on my door?

For answers view our page on coloured tags.

6. I go away every winter, am I able to put my account on "Snowbird" status?

Unfortunately no. However, there are a few recommendations you can do:

- You can turn your water off inside your home at the main valve. There is no cost to you to do that. You will still receive a bill with the flat rates but no water will be flowing through your meter.

- You can request in writing to have your water turned off at the curb. The fee is $50 to disconnect your water. However, when you return and you want your water turned back on, someone has to be at the home to meet the City employee and it will cost $50 to reconnect. While you are away you are still being billed the flat rates.

7. Where do we get our water from?

We are billed by The Capital Region Southwest Water Commission for our water, which comes from the North Saskatchewan River.

8. Where do I find water conservation and ban information?

Water conservation and ban information can be found in the Water Conservation page.