2017 Aqua-Fit Operational Changes

The Aqua-Fit is undergoing operational changes which will take effect on Tuesday, August 1, 2017. These changes were made to better align the Aqua-Fit Centre with best practices in the capital region. These changes will affect memberships, lessons, bookings and pass sales.

 Memberships
 applies to punch passes and all memberships
 Transferable No
*only punch passes are transferable
Refundable No
*exceptions made with proof of medical note or change of address
 Pre-Purchase 30 days maximum

 Programs
 applies to all Aqua-Fit programs, swimming lessons, leadership courses and fitness programs (not private lessons or personal training sessions, which are considered bookings)
 Transferable Yes, within the same session, pending availability
 Refundable Yes if 7 days before course starts, minus administration fee
No refund if less than 7 days before course starts
 Medical Withdrawal Yes, with proof of medical note, prorated for remaining classes at the time of notification
 Administration Fee $10.00

 Bookings and Rentals
 applies to all Aqua-Fit rentals, birthday parties, multi-purpose room rentals, parking lot and lane bookings, as well as private lessons and personal training sessions
 Advanced Booking Last minute allowed, pending availability
 Modifications No modifications or changes to the booking if less than 7 days before the booking start date and time
Refundable Yes if 7 days before booking start date and time
No refund if less than 7 days before booking start date and time

 Pass Sale Days
 applies to both pass sale days, Family Day and Anniversary Sale
2017 15% off all memberships and visit passes
2018 No more pass sales
2018 October Incentive: Purchase an annual membership anytime in October and receive an extra month free!