As long as you are the owner of the home you can register for utility services. You can do so by the following:
No, the account has to remain under the home owner’s name, as stated in the Utility Bylaw 689-08. The home owner has the option of having 2 copies of the utility bill mailed, one to their tenant and one to the home owner. It is the home owner’s responsibility to contact the Town Office to setup the utility bill to go the both home owner and tenant.
If your consumption is higher than normal, you can expect your bill to be higher also. Questions to ask yourself are:
If you have concerns or further questions please contact the Utility Department 780-929-1351 or email
Please note: if you like to carry a credit on your utility account, you can now only have up to a $500 credit on the account. Once the credit balance exceeds $500 we will automatically refund or transfer to your Tax Roll teh FULL credit
You can make payment:
For more details on how to make a payment, view Rates & Payment Options.
To enroll on the Utility Pre-authorized Payment Plan we require:
BLUE TAG - If you receive a blue tag on your door and it is from the Utility Services Department, this means our meter reader was not able to gain access to the outdoor touch pad to read your water meter. This requires you to call in your water meter read. Reason why they could not gain access could be:
GREEN TAG - If you receive a green tag on your door and it is from the Operations Facility, this means we need to gain access into your home to carry out repairs to the water meter. Failure to contact the Operations Facility may result in having your water disconnected.
ORANGE TAG - If you receive an orange tag on your door and it is from the Utilities Services Department, this means your water will be disconnected on the date indicated on the tag unless you contact the Utilities Services Department.
YELLOW TAG - The lot grading inspector visited your property and a rough grade inspection was carried out on the date listed on the tag. The tag will indicate whether or not the inspection passed or failed and further action that needs to be taken.
PINK TAG - The lot grading inspector visited your property and a final grade inspection was carried out on the date listed on the tag. The tag will indicate whether or not the inspection passed or failed and further action that needs to be taken.
Unfortunately not, there are a few recommendations you can do:
We are billed by The Capital Region SW Water Commission for our water that comes from the North Saskatchewan River
The Town’s current reservoir can hold 7,100 m³ of water however, the new reservoir presently under construction in St. Vital Park will be able to hold an additional 2,900 m³ for a total of 10,000 m³; anticipated completion date for this project is spring 2011.
In 2009, the Town reservoir was filled 145.5 times which equated to 103,864 cubic meters of water used throughout the year.
Water conservation and ban information can be found in the Water Conservation page.
For additional information contact us.